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Due to the current COVID-19 situation, we have decided to close our Hotel until April 19th, 2020. During this time we are only partially reachable by email or phone.
Arrival:    Kalender
Departure:    Kalender

Privacy policy

The protection of your personal data is important to us. Consequently, we process your data exclusively in accordance with the statutory provisions (GDPR). In this data protection information sheet we inform you about the most important aspects of data processing in connection with our website.

Personal data
To the extent that our website provides the possibility for you to enter your personal data, the disclosure of such data by the user is expressly voluntary. All data entered by you on our website are stored in order to ensure the smooth processing of your reservation. In the course of the reservation process your personal data are transmitted via the Internet in an encrypted form. Under no circumstances will we ever sell or lease your data or otherwise pass your data on to third parties, unless you are informed of this or you have given your consent or we are under a legal obligation of disclosure. By using this website and providing us with your personal data, you give your agreement to the collection, processing and use of your personal data as described here. In principle you have rights of access, rectification, erasure, restriction, data portability, withdrawal of consent and objection.

With regard to the sending out of our Newsletter, the ′double-opt-in” method is used, i.e. customers only receive a Newsletter by email if they have previously given express confirmation that the Newsletter service is to be activated. Subscription to the Newsletter can be terminated at any time. The recipient can ′unsubscribe” on the corresponding link which is included in every mailing.

Offers by email and by post
As a guest of Hotel Schloss Ragaz, you receive regular offers and advertising from us by email or by post. You receive these offers irrespective of whether or not you have subscribed to our Newsletter. Our aim is to inform you about our hotel′s current offers which could be of interest to you, based on your most recent reservation. If you no longer wish to receive any advertising from us, you can make your objection known at any time. A communication in text form (e.g. email, letter) to the contact addresses as set out below is sufficient. You will also find an ′unsubscribe” link in every email you receive from us.

Website analysis and cookies
This website uses services of third-party service providers, in particular Google Analytics, a web analysis service of Google Inc. This service provider uses so-called ′cookies”. These are files which are stored on your computer and which make it possible to analyse your use of our website. The information generated by the cookie concerning your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will abbreviate your IP address within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be sent to a Google server in the USA and abbreviated there. Google will use this information on behalf of the owner of this website in order to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with further services associated with website use and Internet use. The IP address sent from your browser in connection with Google Analytics is not combined by Google with other data. You can prevent the storage of cookies by altering the settings of your browser software; however, we would like to point out that in this case you may not be able to make full use of all functions on our website. In addition, you can prevent the transmission of the data generated by the cookie regarding your use of the website (including your IP address) to Google, and the processing of such data by Google, by downloading and installing the browser plugin which is available under the following link:
Link for deactivating Google Analytics: 
Google information site:

Data controller
The controller for the collection, processing and use of your personal data as defined in the Data Protection Act is Hotel Schloss Ragaz. If you wish to object to the collection, processing and use of your data by Hotel Schloss Ragaz in accordance with these data protection provisions, either generally or in regard to individual measures, you can send your objection by email or by letter to the following contact address:

Hotel Schloss Ragaz
Schloss Strasse 1
CH 7310 Bad Ragaz

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